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We at India Food 2 Go aim to bring all of our customers the very best value for money, services and food around Nottingham. Give us feedback.
Value for Money
Absolutely disgusted with the
service from your takeaway
ordered 7.30pm now 10.30pm and
still no food. What sort of
company is this. Come home after
a long shift as front line staff
dealing with covid and having to
deal with this crap. I will never
ever order from here again. No
food I want my money back
Having to wait an hour for food
delivery is already a bit
annoying but then having to call
them an hour and half after
ordering? Not happy. No apology
or discount offered.
Favourite Indian food by far!
Great food and great service!
Ordered food on 10/10/2020...2
hrs waiting..delivered lukewarm
at around 9ish after I contacted
India Kirkby.. chips inedible as
lukewarm as was rice.lukewarm and
clumpy..disgusting..binned it and
the chips.. Zapped the curry
dishes. Sent messenger message
next day..tried to ring yesterday
bout 4.40 no response. Usually
good quality this time not.
Require a partial refund as not a
cheap takeaway Meal. Contact me
via email firstname.lastname@example.org
Still waiting 2 hours and 2p
minutes after ordering food.
So.... we wait for our refund for
food we were requested to return.
We ordered food last night only
to wait over 4 hours for it to
In the time it took to be
delivered we attempted to call
(without success as attempts
weren't answered) for an update
and eventually drove to the
restaurant to check on the order
When at the restaurant the
manager seemed unaware of the
status of the order and blamed
the coronavirus for the delay.
Eventually there was reassurance
that the food order would be sent
After returning home, waiting for
a further hour and attempting to
call (several times) we managed
to make contact and was told that
dur to staffing issues there is a
further delay. Our food FINALLY
arrived (so we thought) but, it
was neither warm, or the right
order with items missing or wrong
- a what was right was watery.
Again there was a call to
complain. The customer service
was appalling. The so called
manager asked us to return the
food so he could inspect if it
was wrong - its worth saying that
before this there was a lengthy
discussion were the manager
attempted to convince us that the
order was right (even though the
chef had kindly written on
containers what we were sent) and
hung up. So, for the second time
in the evening we ventured out to
take out food back (never did i
think I'd be delivering food)
When at the the restaurant we
spoke to a member of staff
claiming to be the owner. After a
short apology he agreed to accept
the food back, claimed the
kitchen was too busy to cook more
food (owing to the time) and that
a full refund would be agreed -
famous last words.
Well... we find our self in a
situation where Indian food to go
(ironic name) reject the refund.
Claiming that the order was
fulfilled and adding that any
delay was due to traffic (so not
coronovirus this time, not
staffing). The traffic must have
parted for my 2 drives to the
restaurant that evening.
Still waiting for my refund.
Staff are not honest and have no
customer focused skills - oh, and
they arent answering my calls.
I am however liaising with
citizens advice and my bank to
raise a claim.
Be very wary about this company.
Utterly disgusting service- was
told 3 times our order was on its
way to us and at 23:25 still
hasn’t arrived after ordering
just after 19:00 - Ridiculous
Placed an order nearly 4 hours
ago and still waiting!! Tried to
call on numerous occasions and
constantly engaged, clearly the
phone was taken off the hook.
Eventually got through only to be
told that our order has left the
shop and is on its way to us!
Still hasn’t arrived over half
an hour later!! Apparently they
have been really busy tonight due
Placed an order online at 7.15pm
and still have not had my order
delivered. Tried ringing several
times but the phone is clearly
been taken off the hook. My
online tracker is saying my order
delivered. If this is your best
service? Need a refund sorting
Don't bother. Ordered online and
was told its ready only to find
out that they haven't eve. Cooked
it. Go some where else I know I
will from now on.
I do not like that it
automatically adds to your order
like rice when it's not required
with no option to remove. This is
an additional £2.50 per curry.
Soon mounts up.
Ordered from you often as good
always great. Disappointed
tonight, hardly any meat in the
curry and tasteless.
It was delicious food I’ll be
Food is delicious but the
delivery times are getting slower
with each order placed, tonight I
waited an hour and 45 minutes
from order to delivery. Not worth
waiting that long for food.
Terrible, terrible service. Told
an hour for delivery and an hour
and a half later wasn't here.
Rang up and told it was on its
way and would be 10 to 15 minutes
when we live 2 minutes from the
restaurant by someone who
obviously couldn't care less.
Won't be ordering again when you
treat customers like this.
It was definitely nice
Really enjoyed meal but did not
get poppodoms with pickle tray
this is the best Indian food I've
had in years,. this was a trial
and I can say they are brilliant
arrived on time and definitely
value for money. enough food to
feed four from the portion for
two we will be back
The food is amazing,ive tried
sutton and city centre but india
is way above the rest.
Very nice food & I would
recommend them to everyone
Thank you for the help info and
Bombay potato amazing
Onion bhaji also amazing rest of
our food still amazing
Will be ordering again soon
Always amazing vegan options!
We’ve had a takeaway with you
every week since we discovered
you 3 weeks ago- thank you!